We describe our home as a "Luxury" villa but this is a word often used to describe vacation homes and unfortunately in some cases doesn't live up to the expectation. We appreciate our home is more at the top end of the price range but we (and previous guests from their comments and feedback agree) firmly believe due to the quality of our home and furnishings, coupled with the fantastic location of Providence we still provide excellent value for money. That said, we don't look to cut corners on the offering to our guests and where we can we will look to enhance the whole experience. As part of this we take the Concierge Service as part of the package from our property management company. For this we get:
VOIP Phone - giving FREE unlimited local and long distance calls to landlines in most countries
Pre-Guest Inspection - the home is checked after every clean to ensure it is up to the required standard for the next guest
Laundry Room Service - This provides high quality linens bringing the hotel style service to the home. Linens are professionally washed, sanitized and pressed, giving a professional feel. This level of service is impossible to achieve when washing linens in-house. It also means there is no need for departing guests to strip beds and put bedding and towels in washing machines (a good time saver) as they are all removed and replaced with fresh linen and towels for the new guests.