BOOKINGS/PAYMENT

If you want to book with us, we would require a completed and signed booking form and a signed copy of our terms and conditions along with a non-refundable booking deposit of 20% of the total amount payable (including taxes) to secure the villa. We strongly advise that you take out adequate travel insurance should you need to cancel your booking with us for any reason. We will happily supply information to the insurance company of any monies you have paid should you need to make a claim. We will hold the dates for up to 3 days, however, if no funds are received within this time, we reserve the right to take another booking. The remaining balance is due 10 weeks before arrival at the villa. Bookings made within 10 weeks of arrival date must be paid in full.

OCCUPANCY

Maximum occupancy for Goofy's Golf Getaway is 14 persons.

We cannot allow more people than this to stay (including young children in cribs/cots) as we are only licenced for this amount of people.

You are booking the whole villa - there are no discounts for under occupancy as we cannot rent part of the property to you. 

DAMAGE WAIVER

Whilst most people treat vacation homes as they would like their own home to be treated, this is not always the case and of course accidents do happen. To protect ourselves and to ensure the villa is always to the highest standard for the next guests, a Damage Waiver policy is required with each booking. This is a one off payment and is included within your final quote. This covers you for up to $650 of accidental damage cover so also takes away any worry if those little accidents do happen. (please note this is not a security deposit and no money is paid back to you at the end of your stay)

CANCELLATION

By Client - Any cancellation by the client must be notified in writing or via email. The following charges will apply:

  • More than 10 weeks - Deposit only forfeited
  • 70 - 56 days - 50% of rental charge forfeited
  • 55 days or less - 100% of rental charge forfeited

By Owner - We reserve the right to cancel the booking if the balance payable is not received 10 weeks prior to start of rental period (or alternative agreed payment deadline with us). If through circumstances beyond our control it is necessary to cancel the rental agreement, we will refund any monies paid by the client, without interest or further compensation. 

ARRIVAL DEPARTURE TIMES

In order for the villa to be cleaned and prepared for guests arriving, you can check in from 4.00 pm and departure needs to be before 10.00 am. We will, wherever possible, try to accommodate later check outs as we know flights can be early/late evening

LIABILITY

No liability is accepted by us or our Management Company whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects however caused as a result of the use of the vacation home or pool. This waiver extends to people visiting the vacation home as guest of the client(s).
Neither us or our agents will be liable for loss or delay occasioned by strikes, riots, political unrest, hostilities, war, terrorist activity, industrial disputes, fire, flood, hurricane, tornado, technical/weather, problems with transport, aircraft grounding, closure of airports or ports, weather conditions or any other event beyond the owner's or agent's control.
The villa is situated on a community, which consists of both residential and vacation homes. Neither us or our Management Company can be held responsible for any ongoing construction or alterations to existing villas or any noise on or around the community.
IT IS STRONGLY RECOMMENDED THAT CLIENTS TAKE OUT ADEQUATE HOLIDAY INSURANCE TO COVER CANCELLATION FEES AND ANY OTHER LOSSES, WHICH MAY OCCUR.

PETS

Unfortunately pets are not allowed in the villa. Being pet owners ourselves we know this is not ideal however as other guests may have sensitivities and allergies to pets we have to enforce a strict no pet policy as this is also part of the condition of our Property Management company.

SMOKING POLICY

For the comfort and safety of guests, smoking is not permitted anywhere inside the villa. You can smoke in the pool area.

LOSS, DAMAGE AND CONDITION OF THE VILLA

Guests must agree to take reasonable and prudent measures to protect the property and its contents for the duration of their stay and agree to inform Contempo Florida Holidays (our Property Management Company) within 24 hours of any incidents of damage which may occur.

Damage Waiver
For the once only payment (£45), Contempo Florida Holidays will waive liability up to $650.00 for minor inadvertent damages or breakages to this home. This will typically include, but is not limited to:

  1. Breakages to crockery, glasses and lamps
  2. Removable stains on carpets due to spilt beverages or food
  3. Broken windows / pool screens

Exclusions: Intentional acts, misuse of pool equipment, gross negligence and or willful and wanton conduct. Tampering and removal/damage of pool equipment or patio door safety alarms.

Security Deposit
The villa will be inspected upon guest departure and should non reported damage or breakages be found within the villa, repair or replacement costs will be deducted from the security deposit prior to refund…Reports and photos relating to damages will made be available upon request.

Security Deposit Refund: Security deposit will be returned within 7 business days of your departure from the USA and will reflect daily exchange rate fluctuations.

FULL TERMS AND CONDITIONS

TERMS & CONDITIONS OF CONTRACT

1. The Contract

The contract is made between the person signing the booking form (the ‘guest’) and the owner of Goofy’s Golf Getaway (the ‘owner’). The acceptance of a booking creates a Contract between the guest and the owner of the property subject to these terms and conditions. Once the completed Booking Form and Deposit have been received, the booking is then secure. This contract is made on the terms of these booking conditions which are governed by UK English Law and both parties shall submit to the jurisdiction of UK English Courts at all times. The “party leader” must be over 25 years of age at the time of booking and is authorised to agree to the Terms and Conditions on behalf of all persons included on the booking form.

2. Bookings, Payment and Deposit

A non-refundable 20% Deposit is payable along with a fully completed and signed booking form to secure your reservation.

Without being in receipt of this Deposit your booking can only be treated as a ‘provisional booking’, and is not secured. Should somebody else’s Booking Form and Deposit be received for the same dates as your provisional booking, any provisional booking you may have made will be lost.

A receipt and booking confirmation will then be issued and the outstanding balance is then payable 10 weeks before your arrival date. If the balance is not paid on time, we reserve the right to treat your booking as cancelled by you and apply the cancellation charges as detailed in section 4. Cancellation of your holiday.

3. Late Bookings

For bookings made less than 10 weeks before the arrival date requested, the total amount of the booking fee is payable, including the deposit.

4. Cancellation of Your Holiday

Once the Deposit has been paid and the owner has confirmed the booking, guests are normally liable for all the charges of the holiday as a binding contract has been deemed to have been made between the guest and the owner. We will only accept a cancellation via email from the “Party Leader”, which can be done at anytime. We understand circumstances can change, but equally we have costs to cover and would need to spend time and money trying to find a replacement reservation, so we will apply the following charges:

By Client

More than 10 weeks - Deposit only forfeited

  • 70 - 56 days - 50% of rental charge forfeited
  • 55 days or less - 100% of rental charge forfeited
  • By Owner - We reserve the right to cancel the booking if the balance payable is not received 10 weeks prior to start of rental period (or alternative agreed payment deadline with us). If through circumstances beyond our control it is necessary to cancel the rental agreement, we will refund any monies paid by the client, without interest or further compensation. We accept no liability to pay compensation if we are forced to cancel or in any way change your holiday due to (but not limited to) war, threat of war, riot, civil strife, industrial dispute, or other circumstances amounting to Force Majeure.

    5. If you wish to change Your Booking

    If, after the confirmation invoice has been issued, you wish to change your holiday, we will do our utmost to accommodate you, However, we are under no obligation to make any change other than allowing you or any other member of your party who is prevented from travelling to transfer their booking to someone else, provided we have approved the name change. Any notification must be made in writing from the “Party Leader” at least 10 weeks before arrival. Alterations cannot be made to the name of the “Party Leader” and any application for this will be treated as a cancellation in writing and subject to the cancellation terms set out in section 4. Cancellation of your holiday.

    6. Pests and Pest Control

    Due to the tropical climate of Florida, pests are common place and we cannot be held responsible for an outbreak of them. Our villa and property grounds are treated on a regular basis by a pest control company. If however, an outbreak of ants or insects, rodents, amphibians or anything of the like kind happens during your stay you must contact the management company immediately to rectify the problem. No responsibility will be taken by the owners or their agents for actions not reported within 24 hours.

    7. Pool

    You are responsible for any persons using the pool during your booked period, and it is used at your own risk. Children are required to be supervised at all times when using the pool or on the pool deck area. We and our agents will accept no responsibility for any loss or personal injury incurred from using the pool or its surrounding areas.

    Pool Heating:

    The pool heater operates on a timer and is set to come on in the morning and go off in the evening. There will be some cooling overnight when the air temperature drops, however we have a pool cover that should be used each evening to retain some heat. In the coldest winter months heating the pool can be a problem with the air temperature dropping down overnight. Florida has a temperate climate but it does sometimes get cold fronts that can bring overnight low temperatures in the 30's and 40's - these can last for several days. Unfortunately, under these circumstances, there is no way the pool heater will be able to keep the water at around 84 degrees, especially where the pool heat is provided via an electric pump if the outside air temperature drops below 55 degrees Fahrenheit. Electric pumps do not operate effectively below this temperature and in these instances failure to heat the pool to the desired temperature is outside of our control and this does not constitute a mechanical failure, but an act of nature and we are unable to offer refunds for problems that are due to cold weather.

    8. Arrival and Departure Times

    Guests should arrive no earlier than 4 pm, (16.00), and must vacate the property by 10 am, (10.00), at the latest. Please adhere to this as this allows time for the property to be fully cleaned and prepared for the next visitors. Only the persons named on the booking form may occupy the property. Any changes to the names on the booking form are subject to section 5. We reserve the right to evict from the property any unnamed person(s) without notice, refund or compensation.

    You must allow us and our agents reasonable access to enter the property to carry out any maintenance.

    9. Occupancy Levels

    The accommodation is available to let for maximum 14 people.

    10. Access Arrangements

    Details of access arrangements will be forwarded to the guests two weeks prior to their arrival date

    11. Providence Community Rules

    Please note that vehicles are not allowed to be left on any roads between the hours of 1.00 am and 6.00 am. They cannot be parked on grass areas, the sidewalk (pavement) or any empty lots. Our home has a double drive so can accommodate two vehicles. If your party will have more than two vehicles they can be parked in the golf club car park which is about 1.1 miles from the home. Guests will need to visit the Golf Club Shop to get a voucher to display in the vehicle and there is a cost of $10 per vehicle per night. There are signs around the community advising of these rules and anyone in breach of these risks their vehicle being towed away. The release fee is around $125 and is the sole responsibility of the vehicle owner or hirer. No boats or trailers are to be parked at our home.

    The maximum number of guests per home that can visit the communal swimming pools is 6. We can “gift” two homeowner passes to make this 8, but if you are a large party please bear this in mind.

    12. Personal Property and Personal Injury

    No liability is accepted by us or our Management Company whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects however caused as a result of the use of the vacation home or pool. No responsibility will be accepted for the loss of or damage to any vehicle or its contents, whilst parked or manoeuvring on the owner’s property. No responsibility can be accepted for the loss or damage to any guest’s baggage and/or personal belongings whilst using the owner’s property. This waiver extends to people visiting the vacation home as guest of the client(s).

    Neither us or our agents will be liable for loss or delay occasioned by strikes, riots, political unrest, hostilities, war, terrorist activity, industrial disputes, fire, flood, hurricane, tornado, technical/weather, problems with transport, aircraft grounding, closure of airports or ports, weather conditions or any other event beyond the owner's or agent's control.

    The villa is situated on a community, which consists of both residential and vacation homes. Neither us or our Management Company can be held responsible for any ongoing construction or alterations to existing villas or any noise on or around the community.

    IT IS STRONGLY RECOMMENDED THAT CLIENTS TAKE OUT ADEQUATE HOLIDAY INSURANCE TO COVER CANCELLATION FEES AND ANY OTHER LOSSES, WHICH MAY OCCUR.

    13. Care of the Rental Property

    Whilst hiring Goofy’s Golf Getaway all guests are expected to take all reasonable care of the property. At the end of the agreed hire period, the property and its equipment must be left in the state that you found it on arrival. All damage and breakages must be reported to the Property Management Company without delay, in order that arrangements can be put in place to repair/replace the damage/breakage. Any costs associated with making good damage deemed to be malicious in nature will be charged to the guest responsible for the damage.

    We expect you and all members of your party to behave with consideration for other people in the community. If, in our opinion, you or any member of your party causes danger, distress or annoyance to any third party, we reserve the right to evict from the property the person concerned without notice, refund or compensation.

    14. Pets

    Pets are not allowed in the villa. As other guests may have sensitivities and allergies to pets we have to enforce a strict no pet policy as this is also part of the condition of our Property Management company.

    15. Smoking Policy

    There is strictly no smoking anywhere inside the property. Smoking in the private pool area is permitted.

    Signature required from Party Leader to acknowledge receipt and acceptance of the Terms and Conditions

    ……………………………………………………………………………………………………. Date ……………………………

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